Data / privacy
Your scene stays yours.
The public pages do not read your Blender scene. Their examples are illustrations, not live diagnostics. This website does not include advertising trackers or third-party analytics, and its fonts and illustrations are served locally.
Article views
SYNVFX counts aggregate article visits by article and UTC day. A random view receipt prevents duplicate requests and is removed after 24 hours on the next view. Browser session storage avoids recounting an article in the same tab within 24 hours. No cookies, visitor identities, account information, IP addresses, referrers or browsing histories are stored with views. The hosting service uses the request IP transiently for abuse prevention. Counts are available only to the site owner.
Website usage
SYNVFX also counts product-page visits, checkout attempts and handoffs, newsletter confirmation requests, and browser download receipts or failures. These anonymous totals are grouped by product, event, UTC day and a broad acquisition channel (direct, search, social, email or referral). Full URLs, query parameters, referrers, customer identities, credentials, and payment information are not saved with analytics. Random receipts suppress duplicate requests and expire after 24 hours, with bounded cleanup on later requests. Product-page session storage suppresses repeat counts in a tab for 24 hours. Website usage tracking respects Do Not Track and Global Privacy Control. Counts are approximate browser events, not verified purchases or unique customers, and are available only to the owner.
Account information
When account access is enabled, sign-in and recovery information is sent over HTTPS to SYNAE Cloud and Supabase Auth. Supabase manages passwords. To keep you signed in across reloads and checkout, the website stores your access and refresh tokens in this browser’s local storage for up to 30 days. Tokens are renewed through the existing account service. Your password is never stored by the website. Signing out removes this browser’s remembered session and signs out other open SYNVFX tabs. Browser privacy settings or clearing site data can end remembered sign-in.
Optional AI in Blender
A manual Cloud review sends bounded structured scene information, project intent and your question. It does not automatically upload your .blend file, raw geometry, textures, renders or simulation caches. Review the View AI Context preview before sharing confidential information. Free text can contain details that automated redaction misses.
Service records
Cloud account and usage records include plan information, credits and request metadata. Full scene contexts are not stored by the application by default. Hosting and authentication providers may process operational logs under their own policies.
Product feedback
When you submit feedback, your account is verified by the existing account service. SYNVFX stores your account email, selected product, feedback type, optional version, message and submission time in a separate Cloudflare D1 database. Feedback is private and available only to the authorized SYNVFX reviewer. Authentication tokens are used for verification and are not stored with feedback. Feedback does not subscribe you to marketing.
Feedback is retained for product development until it is no longer needed or you request deletion. For access or deletion requests, contact support@synvfx.com from your account email. Please do not include sensitive project information.
SYNVFX Dispatch
Newsletter signup is optional and requires an emailed confirmation. SYNVFX stores your email, consent version, confirmation time and unsubscribe state in Cloudflare D1, and synchronizes confirmed contacts to Resend for SYNVFX Dispatch. Resend manages delivery and native unsubscribe suppression; its email reports may include delivery, bounce, open and click events. You can unsubscribe through any Dispatch email. Creating an account, purchasing or downloading does not subscribe you. Contact support@synvfx.com for access or deletion requests.
Payments and downloads
Stripe processes checkout and payment information. SYNVFX stores purchase identifiers, payment status, subscriptions and credit periods to provide account access and downloads. Card details are handled by Stripe and are not stored in SYNAE. For account support or deletion requests, contact support@synvfx.com. SYNAE is available in Beta; SYNKIT and SYNVIS are in development.
How local and Cloud modes work →